Cisco tech support Phone Number | Cisco connect | 18008915603
Cisco Technical Support Information When you have a problem that you cannot resolve, the resource of last resort is your Cisco Systems technical support representative. To analyze a problem, your technical support representative will need certain information about the situation and the symptoms that you are experiencing. To speed up the problem isolation and resolution process, collect the necessary data before you contact your representative. This appendix describes how to collect relevant information about your internetwork and how to present that information to your technical support representative. Refer to the appropriate chapter within this book for specific information that you need to collect for each technology. In addition, some sections describe Cisco Connection Online, Cisco's primary, real-time support channel on the World Wide Web (WWW), and Cisco Connection Documentation, Cisco's library of product information on CD-ROM. Both are valuable resources in...