D Link router tech support | d-link router technical support | +1-800-891-5603
If you are unable to
log into your router
1. Connect a computer and a
router directly with an Ethernet cable, putting an end in one of the router LAN
ports. Check that both ends are secure.
2. Check the Internet LED is
lit. If it is not, troubleshoot the light status, as explained in the manual.
3. Check that the LEDs for the
ports with cables are lit. If they are not, try moving the cable to a different
port. If there are still no lights, then troubleshoot the light status, as
explained in the manual.
4. Check that the LED on the
Ethernet adapter is lit. If it is not, then troubleshoot the adapter (do not
continue with the following steps).
If the Ethernet adapter was not made by LINKSYS , contact the adapter's manufacturer. Otherwise take support from D Link router tech support
If the Ethernet adapter was not made by LINKSYS , contact the adapter's manufacturer. Otherwise take support from D Link router tech support
5. Select Start > Run. Type cmd. Type ping
192.168.1.1.
If message "Request timed out," displays, type ping 192.168.0.1.
If the message persists, your computer is not making a connection to the router.
If message "Request timed out," displays, type ping 192.168.0.1.
If the message persists, your computer is not making a connection to the router.
6. Otherwise, your computer is
connected to the router:
o
Ensure
proxies are not enabled. If using Internet Explorer, select Tools > Internet Options > Connections > LAN Settings. Uncheck "Use a
proxy server for your LAN....".
o
Delete
offline content. Select Tools > Internet Options > Delete Files.
Select Delete all offline content, and click OK. (This is to clear any possible previous router log on page.)
Select Delete all offline content, and click OK. (This is to clear any possible previous router log on page.)
o
Try
accessing with a different computer or with a different browser.
o
Delete
cookies.
WARNING: Do not do this if the websites you visit need cookie information such as your logins and passwords.
WARNING: Do not do this if the websites you visit need cookie information such as your logins and passwords.
7. Power off the router, and
power it back on again.
9.
Check the computer's IP address and DHCP. The IP should
be in the 192.168.0.x range, and DHCP should be enabled. Can call at D Link router tech support.
For more support of
tech issue of Linksys router-
or
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