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Linksys tech support
How do I get my Linksys router to work?
You might need to configure your computer to connect one way or the other.
1. Disconnect your router and connect your computer directly to your modem. ...
2. Log in to the router. ...
3. Click the Smart Wizard Test button to access the LINKSYS online test page. ...
4. Under Router Status, confirm the router gets a valid IP address
To troubleshoot Internet connectivity issues:
Note: If you are a dial-up user converting to a cable or DSL connection, note that some software does not work when both types of configurations are present. Configuring your new connection might stop your dial-up connection from working. You might need to configure your computer to connect one way or the other.
1. Disconnect your router and connect your computer directly to your modem.
o If you cannot access the Internet, contact your ISP.
o If you can access the Internet, reconnect your router as it was before and continue to Step 2.
2. Log in to the router. For router login instructions, see your router user manual or How do I log in to my LINKSYS home router?.getting some issues connect with Linksys tech support If you cannot log into the router, check the following:
o Ensure all cables attached to the router and computer are secure.
o The Internet LED is lit. If the Internet LED is not lit, refer to the router manual to troubleshoot the light status.
o If you are using a device that is connected to the router using an Ethernet cable, check that the LEDs for the ports with cables are lit. If a port LED with an Ethernet cable is not lit, move the cable to a different port on the back of the router. If a port LED still does not light, see the router manual.
o If you are using a wireless device, check that the LED on the wireless adapter is lit. If the wireless adapter LED is not lit, then do not continue with this article. Instead, see your adapter manual for troubleshooting.
o If all cables are securely seated and the LEDs are lit appropriately, follow these steps:
§ Power off the router and power it on again.
§ If you still cannot log in to the router, perform a factory default reset. See Restoring a LINKSYS Tech support to the factory default settings
If you are able to log in to the router, run the router's Smart Wizard and take one of the following actions:
o If a dynamic IP address is discovered, proceed to Step 3.
o If PPPoE is discovered, configure your router with the username and password provided by your ISP. Click Applyand proceed to Step 3.
o If a static IP address is discovered, configure your router with the IP address for your router, the address of the ISP's DNS, and the address of the default gateway. Your ISP provided you with this information. Click Apply and proceed to Step 3.
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